Privacy Policy

This Privacy Policy applies to information collected through the Good Doggos website, booking flows, application forms, programs, digital products, and any other interactions with our business. It does not apply to third-party websites or services linked from our site — those are governed by their own privacy policies.

We collect only the information necessary to provide our services, communicate with you, and improve our offerings. We do not sell your personal information.

We use the information we collect to:

• Provide and improve services. Deliver training, programs, and digital content you've enrolled in, and improve their quality over time.
• Process payments and orders. Facilitate transactions and maintain billing records.
• Send transactional communications. Booking confirmations, scheduling updates, program materials, and other service-related messages.
• Customer support. Respond to inquiries, feedback, and service concerns.
• Marketing communications. Send occasional newsletters, updates, or promotions where you have opted in. You can opt out at any time.
• Safety and fraud prevention. Protect the security of client accounts, detect and prevent fraudulent activity, and ensure safe training environments.
• Legal compliance. Fulfill legal obligations, respond to legal requests, and enforce our Terms of Service.

Cookies are small text files placed on your device when you visit a website. They help sites remember your preferences and how you interact with them. We and our service providers may use cookies and similar technologies (such as web beacons and pixels) on our site.

Browser Controls. You can control or disable cookies through your browser settings. Note that disabling certain cookies may impact site functionality — for example, forms or booking tools may not work correctly. Most browsers also allow you to clear existing cookies at any time.

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service Providers. We work with trusted vendors who help operate our business — including email platforms, scheduling tools, website hosting, analytics services, and payment processors. These parties are bound by confidentiality obligations and may only use your data to provide their services to us.
• Legal Requirements. We may disclose information if required by law, court order, or government authority, or to protect the rights, property, or safety of Good Doggos, our clients, or the public.
• Business Transfers. If Good Doggos is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change via email or a notice on this page.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include HTTPS encryption, access controls, and working with security-conscious third-party vendors.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to avoid sending highly sensitive information through standard web forms where possible.

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Access. Request a copy of the personal information we hold about you.
• Correction. Request that inaccurate or incomplete information be corrected.
• Deletion. Request that we delete your personal information, subject to legal retention requirements.
• Portability. Request your data in a structured, machine-readable format where technically feasible.
• Restriction or Objection. Request that we limit or stop certain processing of your information.
• Marketing Opt-Out. Unsubscribe from marketing communications at any time via the unsubscribe link in emails or by contacting us directly.

To exercise any of these rights, contact us at support@gooddoggos.com. We will respond within a reasonable timeframe consistent with applicable law. Note that certain rights may be limited depending on your jurisdiction and the nature of the request.

The Good Doggos website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at support@gooddoggos.com and we will take steps to delete it promptly.

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed for these purposes, we delete or anonymize it in a reasonably secure manner.

Specific retention periods depend on the type of information and the purpose for which it was collected. For example, booking and payment records may be retained for several years for tax and legal compliance purposes.

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us: